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“Clean data is smart data”: How Cendyn is enhancing hotel and customer experience

Michael Bennett, Chief Marketing Officer at Cendyn, spoke to ITB News at the show, offering key insights into how his company is helping push the hospitality industry forward, and what that means for the customer experience. How can hotels guarantee a personalised experience while using the most innovative technology like artificial intelligence and machine learning?Artificial…

A long list of reasons why it MUST be the Philippines

The Philippines remains one of the most complete tropical destinations in the world and is present at ITB Berlin with 26 exhibitors ADVERTORIAL With 7,641 islands and no two alike, the Philippines has every ingredient to seduce visitors with palm-fringed beaches, lush green rice terraces, tropical rain forests and exciting metropolises. Shared experiences with local…

Jordan presents rich mix of culture and adventure after successful year for tourism industry

The Jordan Tourism Board is expecting an even stronger year for its tourism industry in 2023 The newly appointed Minister of Tourism and Antiquities, H.E. Makram Mustafa A. Queisi, explains how Jordan's new campaign "Kingdom of Time" has successfully repositioned the country as a year-round destination. How is Jordan's tourism industry performing in the first…

Malaysia warms travellers’ souls at ITB Berlin 2023 with hospitality and world class experiences

H.E. Datuk Mohd Zamri bin Mat Zain, Deputy Secretary General (Tourism), Ministry of Tourism, Arts & Culture (MOTAC), talks about the return of Malaysia to the international tourism stage in an exclusive interview Tourism Malaysia is presenting its new advertising campaign "The Soul of Malaysia" at ITB Berlin 2023. How has the Malaysian tourism industry…

Taiwan brings traditional tea culture to ITB Berlin while meeting the European travel industry

Taiwan is back at ITB Berlin with more than 10 representatives, including travel agencies, airlines and cultural exhibitions. The Taiwan Tourism Bureau invited the country's renowned artist Lee Wen-Cheng to help design the ITB Taiwan Pavilion as a hospitable and warm Taiwanese tea house. Through the arrangement of Taiwan's ancient maps, wooden furniture, tea cabinets,…

Heritage Hotel & Suites combines classic elegance with modern design in the heart of Tbilisi

Heritage Hotel & Suites is located in a 125-year-old building at the heart of the Georgian capital's historical centre. While the building has been classified as a cultural heritage monument, the hotel’s style is minimalist and modern, combining the best of both worlds. The hotel targets both business and leisure travellers with services such as…

Hilton offers comfort and convenience in the Georgian capital

The Hilton Garden Inn Tbilisi Chavchavadze is Hilton’s second hotel in Georgia (joining the Hilton Batumi) and the first Hilton Garden Inn in the country. It is located in Vake, Tbilisi’s primary business district and an upmarket and vibrant neighbourhood. The 14-storey building has 170 rooms and numerous amenities and services, including a restaurant with…

Miches redefines luxury tourism in Dominican Republic

Visitors to the bustling ITB stand of the Dominican Republic can discover several new hotel developments in Miches, on the island's east coast. Indeed, Miches is an emerging destination for luxury beach tourism with strict sustainability principles. The destination plans to open 3,000 new hotel rooms by 2024. Given its wide variety of natural resources,…

Shiji rolls out Enterprise Platform across Europe

The hospitality technology specialist Shiji is back at ITB to underline its growing expansion in Europe. The company brings its forward-thinking services to Europe as Ruby Hotels, a Germany-based hotel group, confirmed it will be implementing the Shiji Enterprise Platform across its hotels across the continent. Following a successful trial, Ruby Hotels has installed the…

Ville Castelli Dimore offers guests timeless moments in Venetia 

Directors of Ville Castelli Dimore, a network of historical structures in northeastern Italy, are launching their new campaign at ITB Berlin - Timeless Moments in the Land of Venice, connecting the region's colourful past with new visitors from around the world.  Ville Castelli Dimore links over 30 historic locations from the Veneto region, itself part…

Brandcraft presents premium travel accessories with a personal twist at ITB Berlin

The company, a partner of the HOME OF LUXURY by ITB, is showcasing its personalised luggage tags, business card maps and more Managing Director Hendrik Boeing has already held more than a dozen exclusive appointments at his stand where he can be found monogramming a selection of his quality products using a beautiful tabletop machine."We…

Saba Estate wows at HOME OF LUXURY by ITB

Visitors at the exclusive hall are invited to book a one-on-one meeting with the team behind the award-winning villa in Bali Discover the height of luxury at Saba Estate, nestled within the privacy of Bali's most spectacular ocean views. Guests can experience the luxury of tranquility during an intimate island getaway or celebrate, uninhibited, in…

Argentina grows nature tourism segment with new Natural Route

Camping under the stars and walking along glaciers are just some of the activities on Argentina’s new Natural Route programme, which was showcased during a presentation at the destination's ITB stand yesterday.  The Natural Route (La Ruta Natural) was launched by the Ministry of Tourism and Sports and the National Institute of Tourism Promotion as…

Fichtel Mountains reveals action packed 2023 calendar

If this horseshoe-shaped mountain range was not already on travellers' radars, that will surely change in 2023, with the region presenting a wide range of engaging activities and anniversaries at ITB Berlin.  The Fichtel Mountains in Bavaria is already home to a long list of scenic hiking trails, and directors are hoping to earn the…

Antwerp’s museum of fine arts presents grand collection at ITB Berlin after full renovation

One of the most spectacular fine art museums in Europe, the KMSKA (Royal Museum of Fine Arts Antwerp) reopened its doors after 11 years of construction. Its spectacular collection will be on display at the ITB Berlin Cultural Lounge. The return of ITB Cultural Lounge is the perfect opportunity for the Royal Museum of Fine…

LGBTQ+ travel is increasingly important factor for tourism strategy, survey shows

The LGBTQ+ market generates between 7% and 10% of all travellers around the world. Taking care of LGBTQ+ travellers therefore remains an important part of any tourism marketing strategy. According to research carried out by Booking.com, 60% of LGBTQ+ travellers are more likely to travel to a destination that celebrates its local LGBTQ+ community and…

Viva Cruises focuses on wellness as spectacular new ships set sail in January

While many remain in hibernation during the winter months, Viva Cruises is heading out onto the river for the start of the new season as the world's only tour operator to offer year-round cruises. Viva Cruises is the world's only tour operator to offer cruises all-year-round, offering travellers the chance to start the year with…

Oceania Cruises debuts two new vessels for an increased luxury experience

The company's new Vista vessel promises to offer a unique luxury experience, including personalised service with two staff members for every three guests. Vista’s maiden season, beginning in May 2023, is already sold out. Bob Binder, former President and current Vice Chairman of Oceania Cruises, says the ship has been designed to meet their customers…

Norwegian Cruise Line expands destination portfolio with immersive itineraries

After a successful first season in Namibia and South Africa, Norwegian Cruise Line is giving guests at ITB Berlin a glimpse into the future.  In December 2022, Norwegian Jade became the first ship from Norwegian Cruise Line that was homeported in Cape Town. Norwegian Jade was the first of an 18-ship fleet that set sail…

Take a stroll down Berlin’s glamourous Unter den Linden avenue

Visitors can discover Unter den Linden, one of Berlin's most famous historical avenues, which runs from the Brandenburg Gate to the Humboldt Forum Unter den Linden AvenueIts name in German means "Under the Linden trees". Unter Den Linden links two of Berlin's most iconic symbols, the Brandenburg Gate and the newly rebuilt City Castle (now…
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