The Andaz Mayakoba Resort Riviera Maya has been recognised as the “#1 Resort in Mexico” in the Conde Nast Readers’ Choice 2020 Awards.
Andaz Mayakoba Resort Riviera Maya was the first Mexico property for Hyatt Corporation’s lifestyle brand, and immerses guests in a hidden paradise with 10km of freshwater canals surrounded by exotic mangroves, lagoons, flora and fauna as well as tropical birds.
“We are honoured to be selected as the #1 Resort in Mexico by Condé Nast Traveler’s discerning, well-traveled readers,” said General Manager Pascal Dupuis. “Here at Andaz Mayakoba, we strive to deliver our guests a memorable visit experience where they can embark on new adventures, experience the local culture and explore our resort and its many amenities including highly personalised service, authentic cultural experiences, diverse food and beverage offerings, luxury accommodations, wellness and more. I want to extend our gratitude to the individual travellers and readers who took the time to vote our resort. We could not have done it without all of you. We are so appreciative and look forward to welcoming new and returning guests to the property soon.”
Nestled along the sparkling Caribbean beachfront of Riviera Maya, Mexico, Andaz Mayakoba Resort Riviera Maya is a place where style meets nature, a spacious and serene destination with a focus on nature, wellbeing, local culture, privacy, and reconnection with family and friends. The luxury resort offers a vast open layout surrounded by nature and spread out over 590 acres of breathtaking oceanfront, preserved mangroves and tranquil lagoons. With an oceanfront pool, expansive white sand beach, nature trails, golf course, multiple outdoor dining venues, luxurious rooms, cultural programming and more, travellers can immerse themselves in the destination, experience the local culture and explore everything that the resort has to offer. The resort places a strong emphasis on local experiences with curator activities such as guacamole making, tequila tasting, Mexican candy tasting, hammock making, Tenango embroidery workshops, Mayan meditation and more.
The resort has updated its safety and cleanliness procedures in line with Hyatt’s Global Care & Cleanliness Commitment including a dedicated Hygiene & Wellbeing Leader who is responsible for new operational guidelines, protocols and enhanced safety measures. The resort has also made other property-specific changes including moving check-in to the beach, implementing a bicycle rental station where bikes will be thoroughly cleaned and disinfected between each use, digitised restaurant menus that will work by QR code so guests can access menus on their smartphones, digital curator calendars, room service menus and other resort offerings, among other initiatives.
General Manager Pascal Dupuis says: “With lush landscape and a rich Mayan culture, the region ideally encapsulates the brand’s connection to its local surroundings. From the unique design and native cuisine to indigenous spa treatments, partnerships and experiences led by local insiders, guests will feel entirely immersed in the culture during their stay.”
Personalising the ethos of reflecting the local culture, Andaz Mayakoba includes local touches, activities and events throughout the resort experience – all overseen by the resort’s on-property Experience Curator.
The resort has teamed up with a series of Cultural Insiders including Senkoe, a Riviera Maya graffiti artist, who has been tapped to curate vibrant and colourful murals that can be seen throughout the resort. Additionally, Sol Tamargo, a local photographer, has been enlisted to offer photo and video shoots to Andaz Mayakoba guests in unique settings throughout the property. The resort also offers a series of inspiring activities and events, allowing guests to get in touch with Mayan culture, such as learning to speak the language or preparing the best tacos in a Tacology class.
In the spirit of providing guests with an authentic local experience, the guestrooms and suites designs draw heavily from traditional crafts and iconography to create an intriguing design that aims to stimulate the senses.
At Andaz Mayakoba, 214 open-layout guestrooms and suites with artisan décor overlook crystal clear lagoons, mangrove and resort gardens, the golf course or spectacular views of the Caribbean coastline. Each offers a spacious balcony or terrace. 41 luxury suites also feature private plunge pools.
The rooms feature an “area rug” crafted from a collection of locally produced Mexican cement tiles as well as a signature Mayan décor item such as a traditional mask, a Mayan huipil or a colourful bird figure. The remainder of the room is minimalist in design with colour tones inspired from natural terrain such as stone, sand and water.
Unique to this hotel’s design, the bathrooms span the entire length of the room, allowing natural light and views to filter into both the bathroom and sleeping areas.
Andaz Mayakoba offers four diverse and unique restaurant concepts, all featuring fresh ingredients and authentic cooking techniques.
Cocina Milagro is the resort’s poolside open kitchen restaurant in the heart of the resort. Open for all day dining, the restaurant has a market-to-table menu concept with an emphasis on seafood. For breakfast, guests can opt for a buffet breakfast spread or order a la carte from the menu, which features tropical fruits, fresh juices, freshly baked pastries, Mexican breakfast delicacies and more; the extensive dinner menu offers a variety of fresh, local seafood dishes. The venue also features creative, hand-crafted cocktails and live entertainment.
Open exclusively for dinner, Casa Amate features diverse Latin American cuisine and features intimate rooms with terraces and lagoon views.
OllaTaco and OllaCeviche are the resort’s poolside, beachfront restaurants offering live entertainment and stunning ocean views. OllaTaco offers a market-style feast of tacos, Yucatan specialties, special sauces made with local produce and locally crafted beers.
OllaCeviche features fresh ceviches and sharing plates, as well as a Tequila bar. Blending perfectly with the landscape, both restaurants feature open kitchens and bars overlooking spectacular views, tall wooden ceilings, vibrant colors and a warm and festive atmosphere.
Guests are invited to relax, restore and recharge at the 10,000sq ft Naum Spa, which houses six treatment rooms and offers a complete, customised menu of services.
The 14,000 square feet of meeting and event space located in the centre of the property is ideal for both business travellers and social guests. With five Andaz Studios for meetings and events, there is also the 6,000sq ft Balam ballroom.